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A Supportive Environment for Your Stay

A Supportive Environment for Your Stay

Planning Your Hospital Stay

Choosing a hospital room involves understanding the available room categories, facilities, attendant arrangements and visiting guidelines. Matis Hospitals can provide information to help patients and families plan their stay.

Before admission, enquire about room availability, applicable charges, the facilities included with each room category and arrangements for attendants. The hospital team can explain the available options and admission process.

Please discuss any mobility or accessibility requirements before admission so that the available arrangements can be understood in advance.

Before You Choose a Room

  • Room categories: Ask which room types are currently available and how they differ.
  • Facilities and charges: Confirm the amenities included and the applicable room charges or billing policy.
  • Attendant arrangements: Ask whether an attendant may stay and what rules or facilities apply.
  • Visiting guidelines: Check visiting hours, visitor limits and any restrictions that may apply.
  • Accessibility: Inform the hospital about mobility or accessibility needs before admission.
  • Room availability: Contact the hospital to discuss availability for your expected admission date.

Planning a Comfortable Hospital Stay

Room Options and Facilities

Enquire about the room categories available at Matis Hospitals, the facilities included with each option and the applicable charges before making admission arrangements.

Attendant and Visitor Guidance

Ask the hospital about attendant stay arrangements, visiting hours and visitor guidelines. These arrangements may depend on hospital policy and the patient’s care requirements.

Accessibility and Assistance

If you or a family member needs assistance with mobility or access, inform the hospital before admission to understand the available arrangements.

Arranging Your Patient Room

01

Enquire About Room Availability

Contact Matis Hospitals to discuss your expected admission date, available room categories and the facilities offered.

02

Understand the Arrangements

Confirm room charges, included amenities, attendant rules, visiting guidelines and any accessibility requirements before admission.

03

Plan Your Admission

Follow the hospital’s admission guidance, bring the requested documents and confirm your room allocation with the hospital team.

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